About the author: Gilda Bonanno is a speaker, trainer and coach who helps people from all walks of life improve their communication and presentation skills. Receive a FREE Special Report, "Six Mistakes to Avoid in Public Speaking, So Your Presentation Sparkles" by visiting http://gildabonanno.com/newsletter.aspx and entering your email address. You'll also be subscribed to Gilda's free twice-monthly e-newsletter containing practical tips you can use immediately to improve your communication and presentation skills. Copyright (c) 2009